Policy privacy

Welcome!
If you’re reading this, it means you value your privacy, and we completely understand. Here you’ll find clear information on how we process your personal data, use cookies, and employ tracking technologies in connection with the operations of our online store, https://mushprint.com.

The administrator of this site is:
Emerald Media sp. z o.o.
Address: Św. Filipa 23/4, 31-150 Kraków, Poland
Tax Identification Number (NIP): 6772456631

For any questions regarding this privacy policy, feel free to contact us at hello@mushprint.com.

1. Who is responsible for your personal data?

The administrator of your data is Emerald Media sp. z o.o..

2. How can you contact us regarding your data?

Although we are not required to appoint a Data Protection Officer, you can contact us at hello@mushprint.com for any privacy-related inquiries.

3. What data do we collect?

Depending on your interactions with us, we may collect the following:

Basic details: Name, email, address, phone number, and company information (if applicable).
Order information: Items purchased, abandoned carts, delivery preferences.
Behavioral data: Browsing activity, time spent on pages, clicked links, device/browser details, etc.
Cookies and tracking data: IP address, geolocation, age group, interests, etc.

Specific details on data collection are provided under each processing purpose.

4. How do we collect your data?

We collect data when you:

We also use tools like Google Analytics and cookies to gather data automatically.

5. Is your data secure?

Yes. We have implemented technical and organizational measures to safeguard your data. For inquiries about security measures, contact us at hello@mushprint.com.

6. Why do we process your data?

We process your data for various purposes, including:

Account creation and management.
Order processing and delivery.
Marketing and newsletter communication.
Analytics and website optimization.

Each purpose aligns with specific legal bases under the GDPR.

7. How long do we retain your data?

Retention periods depend on the purpose. For example:

Account data: Stored until you delete your account.
Order details: Retained for tax and accounting compliance.
Marketing data: Retained until you opt out.

8. Do we share your data?

Yes, but only with trusted partners, such as:

Delivery providers (e.g., DHL).
Payment processors.
Marketing and analytics providers (e.g., Google, Facebook).
Legal and accounting services as required.

9. Are your data transferred outside the EU?

Some services (e.g., Google, MailChimp) involve data transfers to the U.S. These providers comply with the Standard Contractual Clauses under GDPR to ensure data protection.

10. What rights do you have?

Under GDPR, you have the following rights:

Access, rectify, or delete your data.
Object to or restrict data processing.
Data portability.
File a complaint with the appropriate supervisory authority.

11. Cookies and Tracking Technologies

We use cookies to:

Improve your shopping experience (e.g., remembering your cart).
Conduct analytics and display personalized ads.

You can manage your cookie preferences through your browser settings or tools like Google Analytics Opt-out.

12. Updates and Contact Information

We may update this policy as necessary. For any privacy-related concerns, please email us at hello@mushprint.com.

hello@mushprint.pl